1. Who We Are
This service is operated by Przemyslaw Idzczak, based in Germany.
Contact email: support@aidocs.app
2. What Data We Collect
We collect the following types of data:
- Email address and login provider info (e.g. Google, GitHub, Discord)
- Usage metrics (document generation, subscription plan, limits)
- Messages sent via contact forms
- Payment information via Stripe (we don’t store card data)
- Analytics and tracking data (via Google Analytics, Meta Pixel, TikTok Pixel)
3. Why We Collect Your Data
- To provide you with access to the AIDocs platform
- To manage your subscription and billing
- To detect abuse and enforce our Terms
- To improve our services and user experience
- To send transactional or support-related emails
4. Legal Basis for Processing
We process your data based on the following lawful bases under GDPR:
- Contractual necessity – to provide the service you sign up for
- Legitimate interest – e.g. analytics, abuse prevention, product improvement
- Consent – for tracking pixels and marketing cookies
- Legal obligations – to comply with applicable laws (e.g. tax, billing)
5. Data Storage & Retention
We retain your data only as long as necessary to fulfill the purposes outlined above, or as required by law. You can request deletion at any time.
6. Your Rights Under GDPR
You have the right to:
- Access the data we hold about you
- Request correction or deletion of your data
- Withdraw consent (where applicable)
- Object to certain processing activities
- Receive your data in a portable format
- Lodge a complaint with your local data protection authority
7. Cookies and Tracking
We use cookies and similar technologies to understand usage and improve our service.
You may encounter:
- Essential cookies – required for the platform to work
- Analytics – via Google Analytics
- Marketing – via Meta Pixel and TikTok Pixel
You can manage your cookie preferences through our cookie banner and your browser settings.
8. Data Processors
We use the following third-party services to process and store your data:
- Supabase – authentication and database
- Stripe – payments and subscriptions
- OpenAI – document generation (user input may be processed by OpenAI)
- Mailgun – transactional emails
- Cloudflare Turnstile – CAPTCHA protection
- Google Analytics, Meta Pixel, TikTok Pixel, Vercel – analytics and tracking
We ensure appropriate data processing agreements are in place with these providers.
9. International Data Transfers
Your data may be processed outside of the EU (e.g. by OpenAI, Vercel, Google, Facebook, TikTok, X or Mailgun). Where applicable, we rely on mechanisms such as Standard Contractual Clauses (SCCs) to ensure lawful transfer under GDPR.
10. Data Protection Officer
For data protection inquiries, please contact our DPO at support@aidocs.app.
11. Breach Notification
In the event of a personal data breach, we will notify affected users and regulators in accordance with GDPR obligations.
12. Updates to this Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes if required by law.
Continued use of AIDocs constitutes acceptance of the revised policy.
13. Questions or Concerns
Email us at support@aidocs.app if you have any questions about this Privacy Policy.